THE OPERATIONS DIAGNOSTIC

A seven-day review
for founders who know something is wrong but cannot say exactly what

I go through how your business actually runs, find what is quietly costing you money, and hand you a plan your team can start on Monday.

BETTER SYSTEMS

LOWER COSTS

STRONGER BUSINESS

Is This You

You’re in the
right place if

You know something is wrong but you cannot put your finger on it.

You are about to hire an operations manager and want them to walk into a system, not build one.

You think your prices might not be covering what the work actually costs you.

You fix the same problems over and over.

You want to know what is wrong before you spend money fixing it.

THE PROCESS

What Happens In Seven Days

A closer look at how your business really works, what it costs,
and what needs to change.

THE CONVERSATION

Your Side Of The Story

Ninety minutes with you, recorded. How the business runs, in your
words, including the parts you would never put in writing.

THE REALITY

Your Team’s Side

Two short conversations with the people doing the work. What you believe happens and what actually happens are rarely the same, and the gap between them is usually where the money goes.

THE EVIDENCE

What You Already Have

I look at whatever rules, forms and systems exist today, and
whether anyone actually uses them.

THE NUMBERS

The Real Cost

I take one product or service apart, piece by piece, and check
whether the price covers what it truly costs you to deliver.

THE WAY FORWARD

The Walkthrough

An hour with you and your team leads, going through everything
I found and what to do about it.

Seven days. A clearer picture of what is happening inside your business.

NEXT STEPS

How To Get Started

01

Book

Book a clarity call and tell me what is going on.

02

Scope

If the diagnostic is right for you, I confirm what is included, the dates and the next steps.

03

Start

We begin the diagnostic with a clear scope, agreed dates and a shared understanding of what needs to change.