I go through how your business actually runs, find what is quietly costing you money, and hand you a plan your team can start on Monday.
Is This You
You know something is wrong but you cannot put your finger on it.
You are about to hire an operations manager and want them to walk into a system, not build one.
You think your prices might not be covering what the work actually costs you.
You fix the same problems over and over.
You want to know what is wrong before you spend money fixing it.
A closer look at how your business really works, what it costs,
and what needs to change.
Ninety minutes with you, recorded. How the business runs, in your
words, including the parts you would never put in writing.
Two short conversations with the people doing the work. What you believe happens and what actually happens are rarely the same, and the gap between them is usually where the money goes.
I look at whatever rules, forms and systems exist today, and
whether anyone actually uses them.
I take one product or service apart, piece by piece, and check
whether the price covers what it truly costs you to deliver.
An hour with you and your team leads, going through everything
I found and what to do about it.
Seven days. A clearer picture of what is happening inside your business.
⬤
Outcomes
Clarity you can act on. Decisions you can stand behind.
Clients come out of the diagnostic able to:
Name the five things holding the business back,
and what each one costs.
Say for certain whether they are charging
above or below their real cost.
Hand the team a plan instead of a complaint.
Brief a new hire on day one
instead of month four.
Decide whether they need more help,
and what kind.
A note on scope
What this does not include: I do not write your rules or build your systems in these seven days.
I tell you what is wrong, what it costs, and what to do about it.
Plenty of clients take the plan and run it themselves.
That is a fine outcome.
